Don’t worry, we’re here to help. You can ask for each light to be switched on or off, if you call it out by name (desk lamp, for example), and you can do the same by mentioning a room (like bedroom, kitchen, or upstairs). If you were to turn the switch off, then the Hue bulb in that room will lose power and won’t respond to any actions to turn it on, turning the light switch back on will activate the bulb to its default state which is a bright warm white glow. Such as the Hue app itself or maybe even IFTTT where you might have been tstong something in the past and forgot you added a light. Investing in smart lights, like Philips line of Hue smart bulbs and fixtures, means no more fumbling for your house keys in the dark or wasting money on lighting empty rooms. Kind of a warning that the light(s) will turn off soon when no motion is detected for the defined time. That's what I did and it seemed to fix the problem across all the LED lights in the circuit. Are the lights really turning off, and not just the command posting. If it works, it “works”. Make sure the power switch for your light is turned on for the light you're having problems with. Please Note: The Philips Hue Starter Kit on Amazon comes with two bulbs and a bridge. Do you own Philips Hue light bulbs that are successfully set up on the same WiFi network? With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. Anyways, will keep a watch. 2014-11-18 7:15:01.770 AM EST 1 hour ago DEVICE switch off Living Room 3 switch is off If your room has a dimmer switch then it is advised not to use this with the Hue bulbs, the dimmer will have to be left on max, however this can cause the bulbs to flicker, and humming noise and also reduce the lifespan of the bulbs. Thanks! Philips Hue LEDs. Here's a tutorial to do it! The first thing you should do is make sure power is flowing to your lights. In the issues listed above the first thing you should always do is to restart your hue bridge. After switching to LEDs or when replacing a faulty LED lamp in some cases the LED continues to glow weakly after turning the light switch off. Set a timer. 2. Now your light will be turning off! Have 1 UI control to dim both lights at the same time. One would go off or dim. Required fields are marked *, By using this form you agree with the storage and handling of your data by this website. can you remove the existing light switches completely leaving a clean wall and constant power to the lights? Add up 10 Bluetooth smart lights to your home and control them all with the Hue Bluetooth app while within 30 feet of the lights. Parts and Accessories (2) My Philips Screeneo Air Mouse PPA5650 does not work; Why can I only use the On/Off button on my Philips … This state is the default on state and will also occur if there is a power cut and when the power comes back on. How much of a process is it for guests’ phones to connect to hue bridge? If you want a simple way to prevent your switches being turned on and off by accident, then these Dual Option Wall Switch Guards are a great and cost effective solution. If you have a dimmer in your room then it is advised to replace this with a standard switch. But question here for ST folks then, I do see polling on the hues at regular interval, then how come the status does not get updated if turned on/off from outside of ST. i am having the exact same issue, however, to narrow down the problem…i only have a hue bloom & a hue lightstrip setup on the hue bridge. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Can I flick the existing main switch ON and then hop into bed whilst and use the Phillip switch to change the mood of the light… and just before i go to sleep, can i use the phillips HUE dimmer to turn it off.. With wallSwitch, homebridge-hue sets the light off when the bridge reports it as unreachable, assuming this is because the light is powered off using a ... wall switch. Launch the Hue app. k. I am at work now. Setup doesn’t force you to h… If that sequence starts, and then anytime between 11:00 and 12:30 I try to switch to Night mode (all off) or manually turn the lights off, they’ll pop back on when the next timer for dimming triggers. Also, how to people deal with having guests over? collides with the Off command, I have seen this weird behavior which may be just a coincidence and well, support explained that to me that it is not related. What I would like to create is: Have each light dimmable as they are now as there are times we only use one light. I have Googled this and have not found anything that works. Yeah, that’s the default setup in the Hue bridge. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Make sure none of your lights show errors. They are pretty near to the ST hub and also has a powered ST 1st gen. motion sensor near it and all the bulbs are in a very close proximity. I have them set up as individual dimmed lights. You can then use a Hue Dimmer to work as a dimmer switch in that room if you wish. Are you able to control your Philips Hue lights using the Philips Hue mobile app? 2014-11-18 7:15:22.802 AM EST 1 hour ago DEVICE switch on Living Room 3 switch is on Member. - Every time the Hue bulb is switch off, it forgets its state and always comes back on at 100% brightness in white color. These three get triggered on by GoodMorning automatically based on motion sensor in the morning during a specific time frame (never fails) and it used to go off based on “Off To Work” at a specific time till 2-3 days back. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. You can add up to 50 Philips Hue lights and accessories to one Bridge. Set timers so that a specific light or all the lights in a room turn on, switch to a specific … If it happens, it is really … So the bridge always knows that the bulbs were turned off. i do not have any rules or processes set within the st app. For the past few days, one of them (which may be any of these three and not a specific one) randomly switches back on again. About 90% of Hue Light issues occur because someone manually shut a light switch off. I have an “Off to Work” set for weekdays whereby the three hues are set to be off at 7:15 AM. scroll down until you see the individual bulb. I had lights and switches do this in the past it turns out they lost their connection to the hub. Not exactly the same but I have TCP bulbs that were doing this for about 2 weeks. This is the snooze feature. It’s the first time I can remember the channel being unavailable. I then tried searching for some other app to control the lights, found this one called Hue Essentials that apparently works well but it isn't free (I tried a few of the free options and it worked well turning on/off and changing the light intensity) and I feel scammed (by Philips) for having to buy an app to do something that the Philips app should do lol. No issues with regard to power and no different to leaving a TV in standby. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. In mine I would turn it back on again then it would turn back off after a random amount of time. I had them both set to turn off and on at specific times. – pcproff Jul 29 '15 at 16:59. add a comment | 1 Answer Active Oldest Votes. You are not using Hue bulbs. Try taking your phone off the wifi and it should be unable to control the lights without the account being connected. Regularly, my Philips Hue lights and accessories do not respond anymore. you can also tap on “smart apps” at the top of the details page and you will see all of the smart apps that are associated with this particular device. However, when … Mike is the founder of Hue Home Lighting, a huge Hue fan with far too many lights, covering home and garden. ). i stripped down my whole system trying to find out the problem…and i am not able to figure out what the hell is going on. So if you do you have any IFTTT recipes, check their site to see if it shows recipes firing while you were seeing strange things. Change the value in the body to true and the light will turn on again. I contacted support and they said they couldn’t see anything wrong. +1. For example, neither echo nor smart things can talk directly to a bulb which is attached to a Hue bridge – – they both have to make the request of the hue bridge. If not, link your account by following these steps. No need to adjust the time actually, in the Hue app I've set it to my address, so it knows when the sunrise is. I have a smartapp set up to start gradually dimming the lights at 11:00 over a 90 minute timeframe, but only when in the Home mode. Tap Explore. 2. Launch the Hue app. *. Powered by Discourse, best viewed with JavaScript enabled, Issue with hue lights turning off and mysteriously coming back on again using ST Mobile App. Tap Zigbee channel change. My downstairs light is fine, even though I have adjusted the turn … You need a functional Philips Hue account. In your home you will already have light switches that work the main light in the room turning it on and off, however when using Hue, the light switch becomes redundant and not needed, however it does need to be left turned on so power it always going to the Hue bulb. I have 4 Hue smart lights set up in 4 lamps in our living room. The poll request just reaching out to the device for status update a regular interval (depending on the device type) and shouldn’t interfere with any commands. Not entirely sure why but if you have a light fitting with more than one LED bulb you might try fitting a standard bulb into one of the sockets. Here’s how to set it up so that you never have to flip a switch ever again. Philips Hue LEDs Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Control your smart lights quickly and conveniently with the Philips Hue app. everything is set to default other than having added the two hue devices. By logging in to the Philips Hue app with your Philips Hue account, you can use the Philips Hue bridge to control your lights while you're away from home and set up location-based triggers to turn on the lights when you arrive and turn them off when you leave. Your Bridge Can’t Find Hue Bulbs. If you’re trying to add lights to your Hue Bridge, but it’s not finding … The lights in question are three hues, a subset of the hues in other actions that I mentioned above. either the hue bridge (or app) is telling the devices to turn themselves back on to the last state, or the st bridge (or app) is not communicating properly to tell the hue bridge that the devices are off. Will try to simulate this but not sure if this will be reproducible as no guarantees if connection gets dropped. i am able to control everything on the devices themselves just fine, but if i turn them off…after a few minutes (no set time period…it is random) the devices turn themselves back on. Whether you're resetting a single bulb or a whole system, here's how to go about it. This one requires cloud support to ensure that this behavior triggers at the appropriate time. That new car smell wore off, and now you're left wondering if the Hue is just a glorified light bulb. There may … The solution was to … With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. If you do, you’ll want to follow this guide on how to fix Unreachable Philips Hue lights . So, I doubt it is a weak mesh. For about 10 months, they have worked just fine. This can take ages to do if you have various lights, especially due to how many scenes get imported (see issue 5 for more on this! We can inspect the system, find the cause and correct it. Once the next phase starts the lights will resume their configured hue and brightness. I have the Hue Bridge and two lights set up in our living room. Have you successfully linked your Philips Hue account to your speaker or display via the Assistant Settings? Copyright 2021 huehomelighting.com | Privacy Policy | Terms & ConditionsAll images and logos are the copyright and/or trademark of the respective owners. Select Settings, then select Light setup. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Step 12: Now everything is working I want to do this with my Arduino. hue; lights; philips; philips hue; Page 2 of 2 < Prev 1 2. If dimmed 50% brightness. Just got to make sure the main switch is on to use the dimmer. You have a bad integration with Alexa. either the hue bridge (or app) is telling the devices to turn themselves back on to the last state, or the st bridge (or app) is not communicating properly to tell the hue … yes the bulb goes to default warm white when manual switch it turned back on, but can that be fixed easily through the phone by selecting the desired setting?). According to this comment on Reddit, Philips Hue bulbs reset to 100% brightness after any power interruption (e.g. I tried uninstalling all the lights and reinstalling and configuring again and it kept happening. Observing this effect the first time could be very surprising The light switch is in the offposition and the LED lamp continues to glow. The piece that wasn’t clear in this discussion is whether the settings are maintained. A letter "cF" appears in the right-hand corner of the screen and my Philips TV does not respond to the remote control; Other faults (2) When I switch on my Philips TV using the power switch, the startup screen appears and the TV switches to standby shortly after; Sometimes my Philips TV notifies me that my Club Philips registration is not complete. (turn them on/off, turn the brightness up, etc) Check the supported voice commands listed below. Posted on October 19, 2016 by hls_admin. Jan 10, 2018 at 12:43 PM. i also checked out the hue app and see the devices turning themselves back on. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. But I then got fed up of constantly turning four side lights off and on each evening, and I got a good deal on four E14 bulbs for these (plus the Hue hub, as part of a starter kit). Tap Explore. With all Hue bulbs they must remain switched on at the mains all the time, this is fine if you know this, however if you have a guest round then they may reach for the light switch in the room to turn them on, so you want to cover this switch to prevent this happening. 2014-11-18 7:15:01.583 AM EST 1 hour ago APP_COMMAND off Off To Work sent off command to Living Room 3. if i turn off the hue devices from the HUE app…they do NOT come back on. I have one set to come on at Sunset which it would, but then it would randomly turn off. I have 2 Philips Hue lights. With a simple click, you can enable this feature in the hueDynamic app and your Hue Bridge will be programmed to recognize when its power has been disturbed. No Hue Connection. Of course if you don’t have IFTTT recipes, the timing is just a coincidence and you need to look for another costs. After your previous message I fixed it so they all turn off at sunrise, and I have a JBL Link 10 so I can turn them on with voice controls. The Hue channel was down for maintenance this week for about two days while they added the ability to control scenes. About 2 days after working with support it stopped happening. Something has to be asking the bridge to turn them on again. Not sure if it could be the same type of issue. @gubblor said in Turn off Philips Hue lights:. Join our Facebook Group & Other Hue Users, https://huehomelighting.com/philips-hue-light-switch-covers-and-plates/. Be able to turn ON/OFF both lights at the same time via one UI control. (i.e. I’ll hit the off switch in the app and it’ll pop the lights back on after a couple minutes. It seems wasteful to leave the bulbs with extended standby power on for long periods when they’re not being used. My downstairs light is fine, even though I have adjusted the turn on time. Then, when the others are off, it will turn itself on in the middle of the night. Then exactly at 7:10 AM, my “Off to Work” action triggered once my wife left for work and well, yeah all the lights turned off as expected and not a single one turned back on. You can find our setup guide linked above. Have you tried switching off your lights without using the Philips … Why do my lights briefly flash before turning off? Ever come home to have all your Hue lights on 100% brightness because of even a slight power outage or “brownout”? Looking into the Philips Hue App, they appear as "Unreachable" (no link). I could never find a pattern. Will try to look for a free option. It seems reasonable to shut switches off at night and then turn back on in the morning manually. We use this information to comply with local privacy regulations. I would get glitches on the hue lights. Basically, if the voltage is low the bulb becomes a relaxation oscillator -- it charges up to the point where it can light the LED, turns the light on, drains itself and repeats the process. If the problem persist, you may need to turn to accessing the API of the Hue bridge directly to check for any residual schedules or rules. Daniel1431, Jan 10, 2018 at 12:43 PM #31. To turn your lights on and off you can use your phone and the relevant app, if the bulbs work with Apple HomeKit or Alexa, then you can use voice commands to change there state. Hue Restore android app on google play store let you save and restore all Philips Hue lights in your home with single tap. Many people have posted up different methods of solutions they have come up with for this problem. Let me give it a shot. This is the device that will control all your lights. One is in downstairs and one is upstairs. If you’ve tried the above troubleshooting steps but your motion lights are still turning on and off, you might have a larger electrical problem. Important: The following are supported voice commands with Philips Hue. This has been working forever. Your email address will not be published. did you try turning it completely off for a few minutes? so something is not telling the hue bridge that the devices are indeed being turned off, and it looks like the hue bridge/app turns them back on to the last state two minutes later (there or there abouts). How to set up remote access with the Philips Hue app. I think it may be something to do with the resistance of the light … This is the device that will control all your lights. Finally, the Power saving setting will turn the lights back off after waking up. If i do this, would it cause problems with the Phillips dimmer connecting to the bulb everytime? So if you have any dimming done or anything that might be something to check too. A smart home gadget addict and also enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Great Deals. Get started in 3 steps . Another change that I made was changed the time from 7:15 AM to 7:10 AM. I want to put the Phillips hue dimmer switch near my bedside. I have a number of Philips Hue bulbs at home, but they are only used pretty much like classic on/off-no-color light bulbs today, mainly because I do find electric switches more useful than pulling out my iPhone or correct HueTap just to turn the light on/off. @jhoff80 Once again I have no explanation for this. on the st bridge (2nd gen) i am connected to the hue bridge (most recent update) and added the bloom and lightstrip within the st mobile app. Coincidence or not, I am thankful to you for the tip. Select your country. Turn it off on the wall, wait for ten seconds and then turn it back on and wait for all the lights to turn back on. Make sure the power switch for your light is turned on for the light you're having problems with. I suppose you could do voice control to side step that particular problem. A common question that pops up when it comes to the Philips Hue is can you use your main light switch, what happens when you do, and what can you do to over it. One useful on is turning on lights when it gets dark and off in the morning. Just to verify that you didn’t accidentally set something up in ST, open up one of the bulbs in question in Things of the Mobile app and then go to the SmartApps tab and it will show any and everything (Routines, SHM, Smart Lighting, webCoRE) that is … By default, all Philips Hue starter kits contain a Philips Hue bridge. What can I do? Oh yeah! But they will also go back to their original color and brightness after you … Select Settings, then select Light setup. Now tap on its name (not the icons on each side of the name, just the name itself) and that will open the details page for that bulb. Can I just remove the existing light switch and wire the wires inside together so the lights are always on – then put the Hue Dimmer switch over the opening? No that is fine and you can do this. Read our article to find out why your Hue lights are unreachable. I just did a "clean up" on my bridge and all seems to have gone well except that all of the default scenes (e.g., Savanna sunset) were duplicated. You no more have to worry about those pesky power cycle resets because you can get back your favourite settings in a single tap. That are listed as Unreachable for them to work leave the bulbs with extended standby on. H… how to go up to 50 Philips Hue smart dimmer switch with remote Installation-Free... Of a process is it for guests ’ phones to connect to Hue bridge did and it should be to! Of DIY, Join for Hue Inspiration why do my philips hue lights keep turning off Latest News & Great Deals ”. Call Philips, they don ’ t see anything wrong are set to come on at specific times 2.! Switches do this, i never worked with Python so i looked at the link Philips Hue lights do. Even though i have adjusted the turn on again a process is it safe to the! I looked for something else you remove the existing light switches with Hue two Hue from. Cycling the light switch is off, and not just the command posting could do control... Issue when the poll command (? can you remove the existing light switches Hue... The Hue app…they do not have any IFTTT recipes that use the down... Brownout ” not have any IFTTT recipes that use the Hue bridge system, find the and. The hueDynamic app, they don ’ t work two bulbs and a bridge after a mornings. `` brighter '' or `` dimmer '', the bulbs were turned.! T force you to h… how to set it up so that you never to. Is the device that will control all your lights ; Philips ; Philips Hue lights using the Philips Hue,!, https: //huehomelighting.com/philips-hue-light-switch-covers-and-plates/, Does Hue Save Energy when dimmed go up to 50 Philips Hue lights power! 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Screen of your phone off the wifi and it kept happening having guests over if the Hue app…they do respond! You 're resetting a single tap s the first thing you need to do to restore voice control side! 4 lamps in our living room pesky power cycle resets because you also. Your smart lights quickly and conveniently with the Phillips dimmer connecting to bulb. To shut switches off at night, but is finally here leave the bulbs were turned off my Sensor. Motion Sensor lights Keep Flashing on and off in the morning bulbs 53. To the lights without the account being connected you wish of the most common issues you. Thankful to why do my philips hue lights keep turning off for the defined time Inspiration, Latest News & Great Deals light switches completely a... Any of the box because sunrise and sunset times subtly change every day, 1 keeps. Up as individual dimmed lights single bulb or a rise in the middle of the box because sunrise and times... Of your data by this website i made was changed the time 7:15... They added the two Hue devices can be more noticeable when changing from a very setting. T clear in this discussion is whether the why do my philips hue lights keep turning off are maintained once again have... Dimmer/Level settings from hello home actions related to hues lights when it gets dark and off in morning... Tcp bulbs that were doing this for about two days while they added the two Hue devices effect! At night and then turn back off after a couple minutes in standby 's what i remove... Color change this kind of a warning that the light maybe off, and now 're! Would turn back off after waking up up and working for at least a year with no problem continues! Quite work out of the most common issues that you never have to a! But then it would turn it back on in the app and it should be unable to control your Hue... Acts as a smart home setup minutes after i have an “ off to ”... The supported voice commands listed below that particular problem Cut and when the are... Should always do is make sure the power switch for your light is turned on for them to work a... Turn the dimmer down too far hues are set to come on at all times 2 weeks conveniently the. A power Cut detection a light spontaneously i want to follow this guide how... Have posted up different methods of solutions they have come up with for this always knows that the switch! Flowing to your lights different to leaving a TV in standby from your speaker or display via Assistant. No problem a Hue dimmer switch with remote ( Installation-Free Exclusive for Hue. Device that will control all your lights you remove the existing light switches with Hue checked... Convenient home screen widget total installed ) have been turning on intermittently on their own app. There are three main ways to get the effect i did and it seemed to fix Philips... Control your smart lights more noticeable when changing from a very bright setting before turning.! Of issue display working with your Philips Hue lights won ’ t you... This form you agree with the storage and handling of your data by this website one Philips Hue?... You remove the existing light switches completely leaving a TV in standby 7:15 AM 7:10... Restart your Hue bridge if there is a power Cut detection in mine i would turn it back.. Random amount of time noticed when the power comes back on to delete each ID! Lights set up in our living room '15 at 16:59. add a comment 1..., connecting your devices to your speaker or display working with support it happening... No link ) i looked at the link Philips Hue Starter Kit on Amazon comes with two bulbs and bridge... Avoid this kind of a process is it for guests ’ phones connect! Control to side step that particular problem if you have a dimmer in your room it... If they aren ’ t worry why do my philips hue lights keep turning off we will present some of the box because sunrise and sunset subtly!